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SCARS™ Insights: Naming & Shaming Scammers!
“IS IT POSSIBLE TO NAME AND SHAME THESE CRIMINALS PUBLICLY?”
First, We Need To Ask The Question – Why Is This Important? To Victims? To Anyone?
A very large percentage of scam victims almost demand to be able to name and shame their scammers. This is almost an instinctual response after their scam ends and they are going through the “anger” stage of their grief-cycle.
It appears that this is a natural response to the injustice of the scam – to the crime that was perpetrated on each victim and their desire for justice and some form of closure.
After nearly 30 years observing scammers and victims we see this as a universal constant. Something like gravity, that affects most scam victims – except for those that remain in denial in some form – either refusing to believe or wanting to hide in shame.
When dealing with a criminal so far removed – continents away – and a law enforcement system that seems incapable of bringing justice to victims – naming and shaming seems a natural option – indeed maybe the only option!
Second, Does It Do More Harm Than Good? To Whom? To The Victim?
We see almost everywhere that there are scam victims grouping together in anti-scam groups in social media and on a few websites. Victims rush into thee groups – initially seeking support and knowledge, but most are created and administered by amateurs that are themselves reeling from their own scams – going through their own trauma and grief. Most of them are not succeeding very well in recovering either.
These anti-scam groups have their own magnetism that other victims gravitate towards. Some find our SCARS groups where we help them down a proprer path – we are a real victims’ assistance organization, but 99% are not. Most are run by people that are angry or feel that only they can change the world and use their inexperience and ignorance to show others the way – the wrong way. This is in large part why most scam victims either take very extended periods of time to recover or never recover. We call these the anti-scam hate groups – hate, rage, and anger – vigilantism – being their primary motivator behind these groups.
In the next section, we will get to the good or harm it does for victims to participate in these groups, but first let’s look at efficacy – does it do anything useful?
Before we place a score on the effectiveness of such naming and shaming or exposure approaches, let’s look at the mechanics of how it is done.
The typical approach to naming and shaming or exposing scammers is to display endless streams of scammer’s photos – exposing their fake identities.
LOOKING AT SCAMMER PHOTOS
Studies have shown that looking at criminal photos can alter your memories of the crime. A study by Alan W. Kersten &
Julie L. Earles showed that looking at mugshots can actually make a victim change who they think perpetrated the crime against them. (1)
More than 25 years of research has accumulated concerning the possible biasing effects of mugshot exposure to eyewitnesses. Two separate analyses were conducted on 32 independent tests of the hypothesis that prior mugshot exposure decreases witness accuracy at a subsequent lineup. Mugshot exposure both significantly decreased proportion correct and increased the false alarm rate, the effect being greater on false alarms – meaning misidentification. A mugshot commitment effect, arising from the identification of someone in a mugshot, was a substantial contributor to both these effects. This basically means that looking at scammer photos has an effect on a victim’s memory by adding more confusion about who was behind their crime – not in fact, but in the emotional impact. (2) There are countless studies on the reliability of looking at mugshots on the criminal justice process (4) but very few on the emotional trauma.
In addition, looking at mugshots tends to demonize and dehumanize the criminal. We see a constant dehumanization of scammers in anti-scam hate groups that express their anger against scammers through flooding their victim members with scammer photos. (3) We know from our own research that demonizing scammers – calling them names – putting them in a sub-human category, feels right for many victims. They are angry and they want to lash out against the criminals that did this to them, but this process only fuels further anger and a sense of injustice that spirals down to an even greater sense of powerlessness and rage. In our article about this you can better understand why these practices of name-calling are not beneficial for victims of scams – click here.
What surprising result that we have seen over the years is that there is a correlation between continued exposure to scammer photos and revictimization and that this is backup by academic research (5) Guilt and anger can cause a compulsion to place a victim back into the situations that cause their victimization and trauma again. This might (in small part) help to explain why the average victim is scammed multiple times. However, we believe that this is more directly connected to the failure of these groups to teach the needed behavioral changes so that victims can learn real safety behaviors.
In summary, in our experience, what the continuous or extending exposure to scammers photos does to a victim is:
- Amplify anger by increased awareness of how many scams and victims there are
- Create a greater sense of powerlessness by the unstoppability of scams – scammers are increasing, it is never stopping, no one is doing anything.
- Build dependence of photos as a means for self-safety – that by looking at the photos is the only or main way to know if someone is a scammer.
- Increase dependence on others to defend or protect them.
- Increase isolation from others by amplifying the feeling that only other group members can understand what they are going through – creating avoidance of non-scam victim support, such as trauma counseling or therapy
The constant exposure of scammer photos in most anti-scam groups serves to increase trauma by providing a greater sense of unease, hopelessness, and anger against scammers. It increases a sense of isolation and dependency on the victim community which is neither healthy nor beneficial in the victim’s prospects for emotional recovery from their trauma.
- Google search on studies of reliability and accuracy of mugshot exposure »
- http://www.traumacenter.org/products/pdf_files/Compulsion_to_Repeat.pdf »
Third, Does It Do Anything? Does It Work?
With about a decade of practical experience behind all of us know, we have seen how effective this process of naming and shaming or exposing scammers has been.
WHAT HAS IT DONE?
Here are the facts based upon our own research with more than 5 million scam victims over the last decade:
- Displaying the fake – stolen photos used by scammers does help victims that are not sure if they are being scammed to end a scam sooner. But this is only because they are not listening to the red flags and their own gut. If they paid attention to the clues, photo confirmation would not be needed.
- It also creates false assurances – the numbers of photos stolen by scammers is staggering – tens or hundreds of billions. This means it is impossible to find, confirm, and publish even a tiny fraction of the stolen photos in use. Most victims will not be able to find photo confirmation of scam, and instead, may use the absence of confirmation to believe they are not being scammed.
- It has NOT led to an identifiable increase in arrests. SCARS has processes that feed identified photos to law enforcement that led directly to arrests, but posting these photos on Facebook pages, social media groups, Instagram, or elsewhere is only a placebo effect. If feeds the demand for them which in turn increases the sense of their importance. The photos posted on most anti-scam groups sense no purpose in preventing scams or arresting scammers (with the exception being processes that feed photos to law enforcement for facial recognition which is done by SCARS). Nearly no scammers are being caught as a result of exposing them and their photos.
- It does not decrease the number of scammers or the rate of scammer (cybercriminal) growth – the number of new scammers has grown every year for the last 30 years UNTIL 2019. In 2019, large scale law enforcement action worldwide arrested more than 111,000 scammers – but this was not the result of exposing scammers – it was the result of a chain of information meticulously developed by traditional police investigative techniques.
- Anti-scam groups have claimed for more than a decade that their libraries of stolen or scammer photos demonstrate their superiority and skills. This is a gross exaggeration as best, and fraud at worst. One group led by a retired military officer has claimed that they use these photos and go to West Africa yearly to arrests scammers – this is a sad falsehood.
Then why does everyone do it? Even SCARS has significant displays of scammer photos in social media and even has a dedicated website for it. Why do we do it?
THERE ARE THREE SIMPLE ANSWERS TO THIS:
- Because victims have been sold on the urban legends that it is important and does something to make things better.
- Because it makes victims involved in this process feel better because they are doing something that seems to make sense and contributes to their overall goals.
- Because without it victims will never listen to the other more important messages about recovery and seeking real help with their trauma.
SCARS is trying to help traumatized people recover from scams. We tried for many years to avoid the scammer photo trap, but people are just as persuaded by the social engineering of scammer photo lures as they are by the scammers themselves. The result is we adapt to what victims initially expect so that we can better help them downstream.
However, as said, the photos are a socially engineered lure that other groups use to hold victims to them for their own benefit. Our desire is that victims learn what they need and then turn their back on us and the world of scams, having learned how to avoid them in the future. We do hope that many will aid in proper recovery care and education for the public and those unfortunately who have been scammed, but helping to return people to normalcy is our goal.
Fourth, Naming Scammers
There are two main problems with this.
- There are now more than a billion fake names used by scammers. NO ONE has the time or money to catalog them all. We do what we can and ask for everyone’s help as well – but most victims will not help or even report the crimes.
- For every name cataloged, scammers will create dozens more.
It is useless to rely on cataloged names for any purpose. Scammers are not caught from names posted in social media, they are almost always caught by their local actions. Meaning that only about 3% of scammers are caught from reporting. 97% are caught because that made local mistakes that identified them to local police. There are exceptions however.
It is important to report all crime to the police, because more than anything, this is what allocates money and resources for law enforcement to fight and take action against scams.
It is essential to continue to report all scams and scammers so the resources become available. Report them here on this website or on www.Anyscam.com »