RSN™ Special Report: Money back from MoneyGram?

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RSN™ Special Report: Money back from MoneyGram?

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RSN™ Special Report: Money back from ?

The Announce A With MoneyGram For $125 million!

November 8, 2018
by Karen Dodge
Staff Attorney, Midwest Region,

We’ve all known for a long time that scammers ask people to pay by wiring money. Money wiring companies like MoneyGram and Western Union have also known that scammers have people wire money using their services. In fact, the FTC has sued both companies – which have paid a lot of money to settle those charges – over exactly that issue. When the FTC settled with those companies (MoneyGram in 2009, Western Union in 2017), they also agreed to make changes to protect people from fraud. Except MoneyGram didn’t actually take some of those important steps.

That’s why the FTC and the Department of Justice (DOJ) just announced a new settlement with MoneyGram for $125 million. That money will eventually go back to people who wired – and lost – money to a scammer through MoneyGram starting in 2013. (There will be a date range for eligible requests. Exact dates will follow.)

Here’s the story: in 2009, MoneyGram had promised to vet the agents they were hiring, train them to spot fraud, monitor them to watch for fraud-related money transfers, take action if they saw an agent who didn’t try to reduce fraud, and also record fraud complaints and share them with the FTC.

But the FTC’s investigation showed that MoneyGram hadn’t adequately done those things – especially in their large chain outlets. And MoneyGram’s system that should have helped spot and stop fraudsters operating in plain sight? It basically didn’t work for a year and a half, letting millions of dollars in fraud-related transfers go through.

Now, MoneyGram has to put in place more protections that address all the ways it did not follow the order last time. And pay that $125 million to DOJ, which will work with the FTC to set up a refund program to get it back to people.

What should you do to get a refund? Right now, nothing. It might take several months for the refund process to even start. When it does, it will be free to request a refund. And we’ll tell you here and at ftc.gov/MoneyGram what happens next.

References:

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It is essential that law enforcement knows about scams & scammers, even though there is nothing (in most cases) that they can do.

Always report scams involving money lost or where you received money to:

  1. Local Police – ask them to take an “informational” police report – say you need it for your insurance
  2. Your National Police or FBI (www.IC3.gov)
  3. The Scars Worldwide Reporting Network HERE or on www.Anyscam.com

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RomanceScamsNow.com™ is the official News Magazine of the Society of Citizens Against Romance Scams™ [SCARS]™ It is edited and published by the RSN Team, a division of SCARS. SCARS is the world's leading anti-scam organization, based in Miami Florida & Cincinnati Ohio U.S.A. Its founder has been involved in combating online fraud since 1991. SCARS™ - the Society of Citizens Against Romance Scams is a non-profit non-governmental organization (NGO) dedicated to advocating victim's causes and changing government and law enforcement attitudes toward online fraud for good! Please join us in becoming a member of SCARS - it's free! Add your voice so that the world will listen at last - just go to www.AgainstRomanceScams.org. The RSN website and all of our publications (including social media) are maintained by our own staff employees and volunteers to provide you the most up to date information about scams & scammers from around the world. We show you how to avoid them or recover from them. SCARS is the only registered online crime victims' assistance & support organization in the world. Be sure to report scammers here. Also, visit our main Facebook page for more information about romance scams.
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2 Comments

  1. Duncan macpherson November 12, 2018 at 8:40 am - Reply

    I filed a claim with the FTC with western union and called money gram about my looses and gave them my contol numbers they did nothing like to know how can make a claim

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