SCARS™ Special Report: 2019 Internet Crime Report Released

Last Updated on by SCARS Editorial Team

SCARSSCARS SCARS - Society of Citizens Against Relationship Scams Inc. A government registered crime victims' assistance & crime prevention nonprofit organization based in Miami, Florida, U.S.A. SCARS supports the victims of scams worldwide and through its partners in more than 60 countries around the world. Incorporated in 2015, its team has 30 years of continuous experience educating and supporting scam victims. Visit www.AgainstScams.org to learn more about SCARS.™ Special Report: 2019 Internet Crime Report Released

Data Reflects an Evolving Threat and the Importance of Reporting

“Criminals are getting so sophisticated. It is getting harder and harder for victims to spot the red flags and tell real from fake.”

Donna Gregory, chief, IC3

Internet-enabled crimes and scamsScams A Scam is a confidence trick - a crime -  is an attempt to defraud a person or group after first gaining their trust through deception. Scams or confidence tricks exploit victims using their credulity, naïveté, compassion, vanity, irresponsibility, or greed and exploiting that. Researchers have defined confidence tricks as "a distinctive species of fraudulent conduct ... intending to further voluntary exchanges that are not mutually beneficial", as they "benefit con operators ('con men' - criminals) at the expense of their victims (the 'marks')". A scam is a crime even if no money was lost. show no signs of letting up, according to data released by the FBIFBI FBI - Federal Bureau of Investigation The Federal Bureau of Investigation (FBI) is the domestic intelligence and security service of the United States and its principal federal law enforcement agency. Operating under the jurisdiction of the United States Department of Justice, the FBI is also a member of the U.S. Intelligence Community and reports to both the Attorney General and the Director of National Intelligence. A leading U.S. counter-terrorism, counterintelligence, and criminal investigative organization, the FBI has jurisdiction over violations of more than 200 categories of federal crimes, including financial fraud.’s Internet Crime Complaint Center (IC3) in its 2019 Internet Crime Report. The last calendar year saw both the highest number of complaints and the highest dollar losses reported since the center was established in May 2000.

2019 Internet Crime Report Released Data Reflects an Evolving Threat and the Importance of Reporting

2019 Internet Crime Report Released
Data Reflects an Evolving Threat and the Importance of Reporting

IC3 received 467,361 complaints in 2019—an average of nearly 1,300 every day—and recorded more than $3.5 billion in losses to individual and business victims. The most frequently reported complaints were phishing and similar ploys, non-payment/non-delivery scams, and extortion. The most financially costly complaints involved business email compromiseromance or confidence fraud, and spoofingSpoofing Spoofing occurs when a caller maliciously transmits false caller ID information to increase the likelihood that you'll answer. Scammers often spoof local numbers, private companies, government agencies and other institutions. It can also apply to pretending to be an email address, or through other media., or mimicking the account of a person or vendor known to the victim to gather personal or financial information.

Donna Gregory, the chief of IC3, said that in 2019 the center didn’t see an uptick in new types of fraudFraud In law, fraud is intentional deception to secure unfair or unlawful gain (money or other assets), or to deprive a victim of a legal right. Fraud can violate civil law (e.g., a fraud victim may sue the fraud perpetrator to avoid the fraud or recover monetary compensation) or criminal law (e.g., a fraud perpetrator may be prosecuted and imprisoned by governmental authorities), or it may cause no loss of money, property, or legal right but still be an element of another civil or criminal wrong. The purpose of fraud may be monetary gain or other benefits, for example by obtaining a passport, travel document, or driver's license, or mortgage fraud, where the perpetrator may attempt to qualify for a mortgage by way of false statements. A fraud can also be a hoax, which is a distinct concept that involves deliberate deception without the intention of gain or of materially damaging or depriving a victim. but rather saw criminals deploying new tactics and techniques to carry out existing scams.

“Criminals are getting so sophisticated,” Gregory said. “It is getting harder and harder for victims to spot the red flags and tell real from fake.”

While email is still a common entry point, frauds are also beginning on text messages—a crime called smishingSmishing What is a smishing attack? Smishing is a form of social engineering that exploits SMS, or text, messages. Text messages can contain links to such things as webpages, email addresses or phone numbers that when clicked may automatically open a browser window or email message or dial a number. This integration of email, voice, text message, and web browser functionality increases the likelihood that users will fall victim to engineered malicious activity.—or even fake websites—a tactic called pharmingPharming When hackers use malicious programs to route you to their own sites — even though you've correctly typed in the address of a site you want to visit. The software stealthily diverts you to a look-alike destination, typically with the goal of gathering personal information for identity theft..

“You may get a text message that appears to be your bank asking you to verify information on your account,” said Gregory. “Or you may even search a service online and inadvertently end up on a fraudulent site that gathers your bank or credit card information.”

Individuals need to be extremely skeptical and double check everything, Gregory emphasized. “In the same way your bank and online accounts have started to require two-factor authentication—apply that to your life,” she said. “Verify requests in person or by phone, double check web and email addresses, and don’t follow the links provided in any messages.”

Shifts in Business Email Compromise

Business email compromise (BEC), or email account compromise, has been a major concern for years. In 2019, IC3 recorded 23,775 complaints about BEC, which resulted in more than $1.7 billion in losses.

These scams typically involve a criminalCriminal A criminal is any person who through a decision or act engages in a crime. This can be complicated, as many people break laws unknowingly, however, in our context, it is a person who makes a decision to engage in unlawful acts or to place themselves with others who do this. A criminal always has the ability to decide not to break the law, or if they initially engage in crime to stop doing it, but instead continues. spoofing or mimicking a legitimate email address. For example, an individual will receive a message that appears to be from an executive within their company or a business with which an individual has a relationship. The email will request a payment, wire transfer, or gift card purchase that seems legitimate but actually funnels money directly to a criminal.

In the last year, IC3 reported seeing an increase in the number of BEC complaints related to the diversion of payroll funds. “In this type of scheme, a company’s human resources or payroll department receives an email appearing to be from an employee requesting to update their direct deposit information for the current pay period,” the report said. The change instead routes an employee’s paycheck to a criminal.

The Importance of Reporting

[See below for how and where to report]

“Information reported to the IC3 plays a vital role in the FBI’s ability to understand our cyber adversaries and their motives, which, in turn, helps us to impose risks and consequences on those who break our laws and threaten our national security,” said Matt Gorham, assistant director of the FBI’s Cyber Division. “It is through these efforts we hope to build a safer and more secure cyber landscape.” Gorham encourages everyone to use IC3 and reach out to their local field office to report malicious activity.

Rapid reporting can help law enforcement stop fraudulent transactions before a victim loses the money for good. The FBI’s Recovery Asset Team was created to streamline communication with financial institutions and FBI field offices and is continuing to build on its success. The team successfully recovered more than $300 million for victims in 2019.

Besides stressing vigilance on the part of every connected citizen, the IC3’s Donna Gregory also stressed the importance of victims providing as much information as possible when they come to IC3. Victims should include every piece of information they have—any email addresses, account information they were given, phone numbers scammers called from, and other details. The more information IC3 can gather, the more it helps combat the criminals.

In 2019, the Recovery Asset Team was paired with the Money Mule Team under the IC3’s Recovery and Investigative Development Team. This effort brings together law enforcement and financial institutions to use the data provided in IC3 complaints to gain a better view of the networks and methods of cyber fraudsters and identify the perpetrators.

The new effort allowed IC3 to aggregate more than three years of reports to help build a case against an active group of criminals who were responsible for damaging crimes that ranged from cryptocurrency theft to online extortion. The ensuing investigation by the FBI’s San Francisco Field Office resulted in the arrest of three people.

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TAGS: SCARS, Important Article, Information About Scams, Anti-ScamScam A Scam is a confidence trick - a crime -  is an attempt to defraud a person or group after first gaining their trust through deception. Scams or confidence tricks exploit victims using their credulity, naïveté, compassion, vanity, irresponsibility, or greed and exploiting that. Researchers have defined confidence tricks as "a distinctive species of fraudulent conduct ... intending to further voluntary exchanges that are not mutually beneficial", as they "benefit con operators ('con men' - criminals) at the expense of their victims (the 'marks')". A scam is a crime even if no money was lost., FBI Report, IC3.gov Complaints, Cyber-enabled CrimeCyber-enabled Crime A Cyber-enabled crime is one where technology facilitates a criminal to commit a crime against an individual or a business. These are where there is a one to one relationship between the criminal and the victim. Romance scams, email fraud, and many other types of scams are considered cyber-enabled crimes. The technology used can be the Internet, a computer, a phone, or other devices. Report, Internet-Enabled Crime. 2019 CybercrimeCybercrime Cybercrime is a crime related to technology, computers, and the Internet. Typical cybercrime are performed by a computer against a computer, or by a hacker using software to attack computers or networks. Report

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SCARS™ Editorial Team
Society of Citizens Against Relationship ScamsSCARS SCARS - Society of Citizens Against Relationship Scams Inc. A government registered crime victims' assistance & crime prevention nonprofit organization based in Miami, Florida, U.S.A. SCARS supports the victims of scams worldwide and through its partners in more than 60 countries around the world. Incorporated in 2015, its team has 30 years of continuous experience educating and supporting scam victims. Visit www.AgainstScams.org to learn more about SCARS. Inc.
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FAQ: How Do You Properly Report Scammers?

It is essential that law enforcement knows about scams & scammers, even though there is nothing (in most cases) that they can do.

Always report scams involving money lost or where you received money to:

  1. Local Police – ask them to take an “informational” police report – say you need it for your insurance
  2. U.S. State Police (if you live in the U.S.) – they will take the matter more seriously and provide you with more help than local police
  3. Your National Police or FBI « www.IC3.gov »
  4. The SCARS|CDN™ Cybercriminal Data Network – Worldwide Reporting Network on « www.Anyscam.com »

This helps your government understand the problem, and allows law enforcement to add scammers on watch lists worldwide.


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To learn more about SCARS visit « www.AgainstScams.org »

Please be sure to report all scammers
on « www.Anyscam.com »

 

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