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SCARS|RSN™ Online Safety – COPPA Regulation: A Few Tips To Keep Your Child Safe Online
Protecting Your Child’s Privacy Online
As a parent, you have control over the personal information companies collect online from your kids under 13. The Children’s Online Privacy Protection Act gives you tools to do that. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule. If a site or service is covered by COPPA, it has to get your consent before collecting personal information from your child and it has to honor your choices about how that information is used.
- What is COPPA?
- Does COPPA Affect The Sites And Services My Kids Use?
- How does COPPA Work?
- What Are My Choices?
- What If It Looks Like A Site Or Service Is Breaking The Rules?
- Online Games And Websites For Kids
What Is COPPA?
The COPPA Rule was put in place to protect kids’ personal information on websites and online services — including apps — that are directed to children under 13. The Rule also applies to a general audience site that knows it’s collecting personal information from kids that age.
COPPA requires those sites and services to notify parents directly and get their approval before they collect, use, or disclose a child’s personal information. Personal information in the world of COPPA includes a kid’s name, address, phone number or email address; their physical whereabouts; photos, videos and audio recordings of the child, and persistent identifiers, like IP addresses, that can be used to track a child’s activities over time and across different websites and online services.
If the site or service doesn’t collect your child’s personal information, COPPA is not a factor. COPPA kicks in only when sites covered by the Rule collect certain personal information from your kids. Practically speaking, COPPA puts you in charge of your child’s personal information.
COPPA works like this: Let’s say your child wants to use features on a site or download an app that collects their personal information. Before they can, you should get a plain language notice about what information the site will collect, how it will use it, and how you can provide your consent. For example, you may get an email from a company letting you know your child has started the process for signing up for a site or service that requires your child to give personal information. Or you may get that notice on the screen where you can consent to the collection of your child’s personal information.
That notice also should have directions on how to give your consent. Sites and services have some flexibility in how to do that. For example, some may ask you to send back a permission slip. Others may have a toll-free number you can call.
If you agree to let the site or service collect personal information from your child, it has a legal obligation to keep it secure.
The first choice is whether you’re comfortable with the site’s information practices. Start by reading how the company plans to use your child’s information.
Then, it’s about how much consent you want to give. For example, you might give the company permission to collect your child’s personal information, but not allow it to share that information with others.
Once you give a site or service permission to collect personal information from your child, you’re still in control. As the parent, you have the right to review the information collected about your child. If you ask to see the information, keep in mind that website operators need to make sure you are the parent before providing you access. You also have the right to retract your consent any time, and to have any information collected about your child deleted.
If you think a site has collected information from your kids or marketed to them in a way that violates the law, report it to the FTC at ftc.gov/complaint.
Online games and websites for kids are everywhere these days – to the point where it’s commonplace to see toddlers playing with them, too. And while the internet often offers a positive way for children to explore and learn, privacy concerns are lurking. To help protect children’s privacy, the FTC enforces the Children’s Online Privacy Protection Act (COPPA), which requires websites and online services to obtain consent from parents before collecting personal information from kids younger than 13.
According to the FTC, i-Dressup, a website allowing users to play dress-up games, and its owners violated COPPA by collecting personal information from kids – including names, email addresses, and user names – without obtaining parental consent and failing to take reasonable steps to protect this information. This led to a breach of i-Dressup’s network in August 2016. As a result of the breach, a hacker accessed the personal information and account passwords of over two million i-Dressup users, including at least 245,000 children under 13.
So how can you protect your child online? Here are some tips:
- Talk to your kids about what they’re doing online. Find out which games, social networking sites, and other online activities your kids are into and make sure you are comfortable with them.
- Talk to your children about the implications of providing personal information.
- Help your kids understand what information should stay private. Tell your kids why it’s important to keep information like Social Security numbers, street addresses, phone numbers, and financial information private.
- Learn more about how to protect your child when he’s online.
- File a complaint with the FTC if you think a site has put your child’s privacy at risk.
Talk With Your Kids About Online Safety
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SCARS Understands Real Regulations
The founder of SCARS Dr. Tim McGuinness is an industry pioneer in the development of regulations and their supporting standards for regulation sets such as: COPPA, HIPAA, GLBA, and many others.
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