Open Letter To Western Union

///Open Letter To Western Union

Open Letter To Western Union

An Open Letter To Western Union


Dear Western Union

In a world filled with fraud and identity theft you have to ask yourself what role you play in perpetuating and facilitating these crimes?

We understand that you are the World’s Money Sender – the largest by far, and you fill a vital role in helping private individuals in sending urgent money to friends and family.  Frankly, we are very happy you are here!  However, you are also the main conduit for the fraudsters in Ghana, and elsewhere, to extort or defraud their victims of their life savings, however small the payments may be.

There has to be a way to help control this, that does not get in the way of legitimate transactions to real people, but maintains a log or database of known scammers!

We suggest the following:

1)  Provide a website page to report scams.  This should ONLY be usable for Western Union Senders with a valid MTCN number – this means you will have a verified identity of a potential victim to start with.  You record and show publically all complaints against recipients OUTSIDE the United States and Canada, or Western Europe – privacy laws and liability would probably prevent displaying US, CDN, and EURO residents anyway.  Besides, the scammers are 99% outside these regions.

2)  Anytime someone attempts to send money to a recorded or registered scammer, have the sending agency notify the customer that there is a report on file for that recipient.  Require that they do the transaction with your operators on the phone that can help verbally counsel the sender about the risk they are facing.  You could even refer them to either law enforcement or support groups in their region that help romance scam or other money fraud victims.

3)  Alter your terms and conditions with your overseas agencies and national companies to force reporting allegations of fraud to local authorities.  Right now, NO ONE is reporting these to the governments involved.  Your authority, under the threat of the loss of their agency standing, will force your partners to do this, and to provide you with proof of their actions in order to keep their agency status.  This goes a long way to enhance Western Union’s name as a defender of its sending customers.  Also require that in countries such as Ghana, and other Very High Fraud localities, require your agencies to take a digital photos of the receivers – these you can easily maintain this for the benefit of U.S., Canadian, and European Law Enforcement, and connect them to your scammer database.  Frankly, why are you not taking photos of all receivers already?

4)  Offer a “For Fee” insurance service to senders against fraud.  I think anyone foolish enough to send money to Ghana, probably doesn’t mind paying 15% additional for fraud protection.

5)  Ban receivers with multiple reports of fraud – do you really need their business, and that of their victims into those countries? 

Even if you do only 1, 2, and 3 above, you can dramatically change the landscape and reduce significantly the amount of fraud coming out of Western Africa.  You, Western Union, can become that beacon of light that you were over 100 years ago when you enabled communications around the U.S. and the World!

We have the highest respect for your corporation, and know what an outstanding corporate citizen you have been.  We simply ask that you recognize the harm that is coming through abuse of your system, and that you will more actively help to reduce it.

We hope that all who read this, will forward a copy to Western Union as well and add your voices to the call for reason in a world full of insane fraud. 

Warmest Regards


If you forward a copy, we request that you add your name so they will not think it simply spam.  You may send it to: [email protected] 

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Romance Scams Now™ is the world's leading private anti-scams organization. RSN™ is based in Miami Florida & Cincinnati Ohio. It's founder was involved in combating online fraud since 1991. As of July 2017, Romance Scams Now is now a privately funded division of the Society of Citizens Against Romance Scams [SCARS]. The RSN website and all of our publications (including social media) are maintained by our own staff to provide the most up to date information about active scammers from around the world and how to avoid them or recover from them available anywhere. Be sure to use our search feature to locate scammers you may suspect or to report them here. Our goal is to prepare you to live in a world full of online scammers and risks, so that you can remain safe! And seriously, be sure to report scammers here! Also visit our Facebook page for unique INFORMATION not found on our site. RSN is official Scam Avoidance Education & Scam Victims' Assistance & Support Division of SCARS™ - the Society of Citizens Against Romance Scams a nonprofit organization (NGO) dedicated to advocating victim's causes and changing government and law enforcement attitudes toward online fraud for good! Please join us in becoming a member of SCARS - it's free! Add you voice so that the world will listen at last! www.AgainstRomanceScams.org

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By | 2013-11-12T02:51:22+00:00 November 12th, 2013|Dating Scammers & Romance Scams|

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