SCARS Open Letter: To Western Union

SCARS Open Letter: To Western Union

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SCARS Open Letter: To

An Open Letter To Western Union

Dear Western Union

In a world filled with fraud and identity theft, you have to ask yourself what role you play in perpetuating and facilitating these crimes?

We understand that you are the World’s Money Sender – the largest by far, and you fill a vital role in helping private individuals in sending urgent money to friends and family.  Frankly, we are very happy you are here!  However, you are also the main conduit for the fraudsters in Ghana, Nigeria, and elsewhere, to extort or defraud their victims of their life savings, however small the payments may be.

We applaud you for your settlement and repayment program. Helping victims recover was a noble cause regardless of you reasons.

In addition, your improved disclaimer and certification questions, and advice against online scams and other fraud has been a major improvement. But the problem remains.

There has to be a way to help control this, that does not get in the way of legitimate transactions to real people, but maintains a log or database of known scammers!

We suggest the following:

1)  Provide a website page to report scams.  This should ONLY be usable for Western Union Senders with a valid MTCN number – this means you will have a verified identity of a potential victim to start with.  You record and show publicly all complaints against recipients OUTSIDE the United States and Canada, or Western Europe – privacy laws and liability would probably prevent displaying US, CDN, and EURO residents anyway.  Besides, the scammers are 99% outside these regions.

2)  Anytime someone attempts to send money to a recorded or registered agency where frequent (as in having been previously reported), display a warning to the sending Agent and have them notify the customer that there is a report on file for that receiving agent.  Require that they do the transaction with your operators on the phone that can help verbally counsel the sender about the risk they are facing.  You could even refer them to either law enforcement or support groups in their region that help romance or other money fraud victims.

3)  Alter your terms and conditions with your overseas agencies and national companies to force reporting allegations of fraud to local authorities.  Right now, NO ONE is reporting these to the governments involved.  Your authority, under the threat of the loss of their agency standing, will force your partners to do this, and to provide you with proof of their actions in order to keep their agency status.  This goes a long way to enhance Western Union’s name as a defender of its sending customers.  Also require that in countries in West such as Ghana, Nigerian, and other Very High Fraud localities, require your agencies to take digital photos of the receivers – these you can easily maintain for the benefit of , Canadian, and European Law Enforcement, and connect them to your scammer database.  Frankly, why are you not taking photos of all receivers already?

4)  Offer a “For Fee” insurance service to senders against fraud.  I think anyone foolish enough to send money to Ghana or Nigeria, probably doesn’t mind paying 10% additional for fraud protection.

5)  Ban receivers with reports of fraud – do you really need their business, and that of their victims into those countries? 

6) Make it easier to report fraudulent transaction by family members or friends of victims.

Even if you do only 1, 2, and 3 above, you can dramatically change the landscape and reduce significantly the amount of fraud coming out of Western Africa.  You, Western Union, can become that beacon of light that you were over 100 years ago when you enabled communications around the U.S. and the World!

We have the highest respect for your corporation, and know what an outstanding corporate citizen you have been.  We simply ask that you recognize the harm that is coming through abuse of your system, and that you will more actively help to reduce it.

We hope that all who read this, will forward a copy to Western Union as well and add your voices to the call for reason in a world full of insane fraud.

Warmest Regards

Society of Citizens Against [SCARS]
A nonprofit nongovernmental organization
Miami Florida U.S.A.

Please Send This To Western Union

Here is a PDF file that you can attach to your email – Western Union Open Letter »

We request that you add your name so they will not think it simply spam.  You may send it to: 

Society of Citizens Against Romance Scams

RSN Team

a division of SCARS
Miami Florida U.S.A.



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FAQ: How Do You Properly Report Scammers?

It is essential that law enforcement knows about scams & scammers, even though there is nothing (in most cases) that they can do.

Always report scams involving money lost or where you received money to:

  1. Local Police – ask them to take an “informational” police report – say you need it for your insurance
  2. Your National Police or FBI (
  3. The Scars Worldwide Reporting Network HERE or on

This helps your government understand the problem, and allows law enforcement to add scammers on watch lists worldwide.

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Visit our NEW Main RSN Facebook page for much more information about scams and online crime:


To learn more about SCARS visit

Please be sure to report all scammers HERE or on

All original content is Copyright © 1991 – 2018 SCARS All Rights Reserved Worldwide & Webwide – RSN/Romance Scams Now & SCARS/Society of Citizens Against Romance Scams are all trademarks of Society of Citizens Against Romance Scams Inc.


The following two tabs change content below.™ is the official News Magazine of the Society of Citizens Against Romance Scams™ [SCARS]™ It is edited and published by the RSN Team, a division of SCARS. SCARS is the world's leading anti-scam organization, based in Miami Florida & Cincinnati Ohio U.S.A. Its founder has been involved in combating online fraud since 1991. SCARS™ - the Society of Citizens Against Romance Scams is a non-profit non-governmental organization (NGO) dedicated to advocating victim's causes and changing government and law enforcement attitudes toward online fraud for good! Please join us in becoming a member of SCARS - it's free! Add your voice so that the world will listen at last - just go to The RSN website and all of our publications (including social media) are maintained by our own staff employees and volunteers to provide you the most up to date information about scams & scammers from around the world. We show you how to avoid them or recover from them. SCARS is the only registered online crime victims' assistance & support organization in the world. Be sure to report scammers here. Also, visit our main Facebook page for more information about romance scams.
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One Comment

  1. Janinelowe November 10, 2018 at 3:07 am - Reply

    I was scammed by the name of smith Gomez claimed to be a orthopaedic surgeon in Kabul asked em to send him phone then steam cards iTunes cards and money for application for leave which I sent £190 ($210 us ) via Weston union to an Eric Ramsey still have paperwork he managed to scam myself out of £300 or just over and is still requesting £50 steam cards even thou cut contact and ended romance as he asked me for more n more cards and more money for landing tax n travel costs for leave even sent me fake paperwork for applications with his friend jack Meier who was suppose to be a lieutenant in us army in Kabul he also treated to get me to send a laptop via Nigeria and cost me to get in debt for £137 and again £102 cell phone bill

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