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Western Union Repayment News
UPDATED NOVEMBER 13 2017 [UPDATED AUGUST 17, 2018]
FILING A CLAIM HAS BEEN EXTENDED – CLICK HERE
The United States Department of Justice Money Laundering and Asset Recovery Section serves as the central decision making authority on all petitions for remission filed in judicial matters across the country. At times, the complexity of the matter or volume of victims necessitates the hiring of an outside claims administrator to assist with the processing of petitions. Listed below are matters where a court-appointed trustee, special master, or claims administrator has been hired to manage the petition for remission process. If you believe you are a victim of one of the matters listed below, please visit the listed website for additional information and frequently asked questions on the matter.
On January 19, 2017, The Western Union Company (Western Union), a global money services business headquartered in Englewood, Colorado, agreed to forfeit $586 million and entered into agreements with the Justice Department and the Federal Trade Commission. In its agreement with the Justice Department, Western Union admitted that it violated U.S. laws—The Bank Secrecy Act and anti-fraud statutes—by processing hundreds of thousands of transactions for Western Union agents and others involved in an international consumer fraud scheme. As part of the scheme, fraudsters contacted victims in the U.S. and falsely posed as family members in need or promised prizes or job opportunities. The fraudsters directed the victims to send money through Western Union to help their relative or claim their prize. The Department of Justice hired Gilardi & Co., LLC to serve as the remission administrator in this matter.
If you believe you were a victim of the fraud described above and you made a wire transfer through Western Union between January 1, 2004 and January 19, 2017, you may be eligible for remission.
In order to be considered for a remission payment, you will be required to submit a Remission Form along with any available supporting documentation. The process for filing a petition has not started. When the petition process begins, information about filing a petition online or in the mail will be posted here. You can contact the Remission Administrator at 1-844-319-2124, email [email protected], or sign up to receive updates via email here.
How The Process Works
Western Union Case FAQs
What is this case about?
Western Union has agreed to forfeit $586 million to the government, settled consumer fraud charges by the Federal Trade Commission (FTC), and has entered into a deferred prosecution agreement with the Department of Justice (DOJ), in which it admits to criminally aiding and abetting wire fraud and violations of the Bank Secrecy Act. As part of the scheme, fraudsters contacted victims in the U.S. and falsely posed as family members in need or promised prizes or job opportunities. The fraudsters directed the victims to send money through Western Union to help their relative or claim their prize. Various Western Union agents were complicit in these fraud schemes, often processing the fraud payments for the fraudsters in return for a cut of the fraud proceeds.
The scams, which generally targeted the elderly and other vulnerable persons, were committed by falsely promising victims they would receive large cash prizes, falsely offering various high-ticket items for sale over the Internet at deeply discounted prices, falsely promising employment opportunities as “secret shoppers,” and placing distressed phone calls falsely posing as the victim’s relative and claiming to be in trouble and in urgent need of money. In each case, the perpetrators required the victims to send them advance money through Western Union’s money transfer system in order to receive a promised product or service. The victims never received what they were promised.
In the coming months, the DOJ will file four separate civil forfeiture complaints in various districts. The $586 million will not be property of the government until these cases conclude. The remission process will begin after completion of the forfeitures.