Article Abstract
The documentary “European Call Center Scams: Billion-dollar fraud on the Internet” investigates the vast scams prevalent in interest-based investment portals.
Through victim interviews and investigations, filmmakers expose the inner workings of these scams, revealing the shocking reality faced by individuals like Ulrike Schneider, who lost significant savings to TradeInvest90, an online financial portal run by a global fraud syndicate.
The film delves into the lives of perpetrators like Adrian, shedding light on their role in duping German investors over the phone. It unravels the complex world of these scams, shedding light on the intertwined perspectives of victims, fraudsters, and investigators, offering a profound exploration of the psychological dynamics at play.
European Call Center Scams – Billion-Dollar Fraud On The Internet | DW Documentary
An Investment Scam Story
Published Nov 24, 2023
Interest-based investment portals on the Internet are one of the biggest scams of our time. People sign up, hoping to invest. Instead, they are cheated out of billions. In Germany alone, thousands of victims have fallen victim to their own gullibility.
Filmmakers Niklas Resch and Caroline Uhl meet with victims and investigators, then track down some of the perpetrators behind the scams. They discover that trying to put a stop to this kind of fraud is like tilting at windmills. Moreover: Victims and perpetrators may have more in common than they think.
Ulrike Schneider was cheated out of a lot of money. Ironically, she lost over 10,000 euros because she tried to do a good job investing her savings. She invested money with an online financial portal called TradeInvest90 because it promised good profits in a short time. What Schneider did not suspect: The portal was run by an international gang of fraudsters.
In the film, we also meet Adrian. In his late 20s, he was living in Kosovo with hardly any money. So when he received an offer for a well-paid call center job, he jumped at it. But he quickly realized that his job was illegal. His job was to pretend to be a financial market expert for portals such as TradeInvest90 – and thus to take money from German-speaking investors such as Ulrike Schneider over the phone.
Adrian and his colleagues bilked their victims out of millions – and earned enormous sums themselves. The head of this gang of fraudsters has become a multi-millionaire. He shamelessly squanders the savings of his victims.
The fraud continued for several years until investigators from the State Criminal Police Office in Saarbrücken put a stop to the gang – following a complex investigation. But others continue to steal vast sums of money using the same scam to this day.
The filmmakers have succeeded in providing a deep insight into the innermost workings of a highly organized gang of fraudsters. For the first time, the film shows original material from inside the call center. The documentary contrasts the views and motives of victims, perpetrators and investigators – and shows the psychological mechanisms at work in both the deceived and the deceivers.
More:
- Europol Arrests 70 Phone Scammers Plus Kingpin (scamsnow.com)
- Organized Criminal Network – 43 Members Arrested by Europol (scamsnow.com)
- Pig Butchering Scams In Southeast Asia – 2023 (scamsnow.com)
- Scam Victim Commits Suicide – Romance Scam Scammers Arrested – 2023 (scamsnow.com)
- Scam Victim Suicides Are Up – New Data Hints (scamsnow.com)
- Fraud & Scams Are So Big We Need To Teach It In Schools – 2024 (scamsnow.com)
- Euro Phishing Gang Shut Down Europol & Partners – 2023 (scamsnow.com)
- Scammers Are The New Boogeymen! 2023 (scamsnow.com)
- EUROPOL Report: Money-Laundering Criminals Are Adapting To New Technology Faster Than Authorities Can Keep Up (scamsnow.com)
- Interpol Operation Jackal – Arrested Over 100 (scamsnow.com)
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- Please visit www.ScamVictimsSupport.org – a SCARS Website for New Scam Victims & Sextortion Victims
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If you need to speak with someone now, you can dial 988 or find phone numbers for crisis hotlines all around the world here: www.opencounseling.com/suicide-hotlines
A Note About Labeling!
We often use the term ‘scam victim’ in our articles, but this is a convenience to help those searching for information in search engines like Google. It is just a convenience and has no deeper meaning. If you have come through such an experience, YOU are a Survivor! It was not your fault. You are not alone! Axios!
A Question of Trust
At the SCARS Institute, we invite you to do your own research on the topics we speak about and publish, Our team investigates the subject being discussed, especially when it comes to understanding the scam victims-survivors experience. You can do Google searches but in many cases, you will have to wade through scientific papers and studies. However, remember that biases and perspectives matter and influence the outcome. Regardless, we encourage you to explore these topics as thoroughly as you can for your own awareness.
Statement About Victim Blaming
Some of our articles discuss various aspects of victims. This is both about better understanding victims (the science of victimology) and their behaviors and psychology. This helps us to educate victims/survivors about why these crimes happened and to not blame themselves, better develop recovery programs, and to help victims avoid scams in the future. At times this may sound like blaming the victim, but it does not blame scam victims, we are simply explaining the hows and whys of the experience victims have.
These articles, about the Psychology of Scams or Victim Psychology – meaning that all humans have psychological or cognitive characteristics in common that can either be exploited or work against us – help us all to understand the unique challenges victims face before, during, and after scams, fraud, or cybercrimes. These sometimes talk about some of the vulnerabilities the scammers exploit. Victims rarely have control of them or are even aware of them, until something like a scam happens and then they can learn how their mind works and how to overcome these mechanisms.
Articles like these help victims and others understand these processes and how to help prevent them from being exploited again or to help them recover more easily by understanding their post-scam behaviors. Learn more about the Psychology of Scams at www.ScamPsychology.org
Psychology Disclaimer:
All articles about psychology and the human brain on this website are for information & education only
The information provided in this article is intended for educational and self-help purposes only and should not be construed as a substitute for professional therapy or counseling.
While any self-help techniques outlined herein may be beneficial for scam victims seeking to recover from their experience and move towards recovery, it is important to consult with a qualified mental health professional before initiating any course of action. Each individual’s experience and needs are unique, and what works for one person may not be suitable for another.
Additionally, any approach may not be appropriate for individuals with certain pre-existing mental health conditions or trauma histories. It is advisable to seek guidance from a licensed therapist or counselor who can provide personalized support, guidance, and treatment tailored to your specific needs.
If you are experiencing significant distress or emotional difficulties related to a scam or other traumatic event, please consult your doctor or mental health provider for appropriate care and support.
Also read our SCARS Institute Statement about Professional Care for Scam Victims – click here to go to our ScamsNOW.com website.










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