
SCARS Institute’s Encyclopedia of Scams™ Published Continuously for 25 Years

Robocalls Are Something Everyone With A Phone Hates – Interrupting You Almost 24 Hours A Day!
What’s A Robocall?
Robocalls are automated calls that use a recording instead of a live person. If the robocall is trying to sell you something, chances are it’s an illegal robocall. Many are also scams. Here are some examples of illegal robocalls.
Robocall Scams
Robocall scams are a major problem in the United States. In 2021, Americans received an average of 25 robocalls per month, and billions of dollars were lost to these scams.
Robocall scams can take many different forms, but they all have one thing in common: they are designed to trick you into giving up your personal information or money. Some common robocall scams include:
- Imposter Scams: These scams involve someone calling you pretending to be from a legitimate company, such as the IRS or your bank. They may say that you owe money or that your account has been compromised. If you give them your personal information, they can use it to steal your identity or commit fraud.
- Tech Support Scams: These scams involve someone calling you claiming to be from a tech company, such as Microsoft or Apple. They may say that your computer has a virus or that your software is out of date. If you give them remote access to your computer, they can install malware or steal your personal information.
- Sweepstakes and Lottery Scams: These scams involve someone calling you claiming that you have won a prize. They may ask you to pay a fee to claim your prize, but the prize is actually non-existent.
- Extended Warranty Scams: Almost everyone in the U.S. that has a car or truck has received a robocall offering extended warranties. Most are scams, and all are illegal.
If you receive a robocall, it is important to be very cautious. Do not give out any personal information, and do not click on any links in any message or follow them in any voicemail. If you are unsure whether a call is legitimate, hang up and call the company back directly using the number on their website.
Robocall Examples:
Auto warranty scam
Here’s an example of an auto warranty robocall scam. The scammer wants you to think that you must extend your manufacturer’s auto warranty, but it’s not true. It’s a scam to get you to pay. If you get this call, don’t press any numbers. Simply hang up or delete the message.
Amazon Suspicious Charge Scam
Here’s an example of a business impersonator robocall pretending to be from Amazon. The scammer wants you to think there are suspicious charges to your account, but it’s not true. It’s a scam. If you get a call like this, don’t press any numbers. Simply hang up or delete the message. If you’re ever worried about potential charges on your Amazon account, log into your Amazon account or call Amazon customer support using a number you know is real.
Social Security Administration Scam
In this example of a scammer pretending to be from the Social Security Administration (SSA), the scammer is trying to get your attention by saying there’s a law enforcement action against you, but it’s not true. It’s a scam. If you get a call like this, don’t press any numbers. Simply hang up or delete the message. If you’re ever worried about a problem with your account, call the SSA field office closest to you. Find their contact information at ssa.gov/locator/.
Apple Tech Support Scam
Here’s an example of a robocall from a scammer pretending to be from Apple tech support. It’s not Apple calling — it’s a scammer. Hang up if you get a call like this.
Before using any devices or going online, please contact Apple Support Advisor. Press 1 to connect to Apple Support Advisor. Press 2 to listen to this again. Thank you.
Utility Company Impersonator Scam
Here’s an example of a scammer calling, pretending to be your utility company, and offering you a rebate. But there’s no rebate — it’s a scam. Hang up if you get a call like this. If you ever need to reach your utility company, call directly using a number you know is real.
Hello. This is an apology call from your electric utility. You got overcharged by your third party supplier. You will be receiving a rebate check along with a 30% discount on your electric and gas bill. Please press 1 to get your rebate check.
Student Loan Debt Relief Scam
Here’s an example of an illegal robocall that’s trying to get student loan borrowers to give out personal information. This is not a program affiliated with the federal government. It’s a scam. Hang up if you get a call like this.
Hello. I am an artificial intelligent notification bot. The purpose of this call is to make you aware that as a U.S. resident, you are now able to take advantage of alternative federal student loan repayment options and hardship programs. These programs are only for individuals who have less than $160,000 in federal student loan debt. Having debt obligations may cause a hardship when added to your overall monthly bills. Using our automated approval technology, you are now able to obtain enrollment information based on your current situation.
IRS Impersonator Scam
Here’s an example of an illegal robocall pretending to be from the IRS. It’s not the IRS calling — it’s a scammer. Hang up if you get a call that says it’s from the IRS. If you ever need to reach the IRS, call directly at 1-800-829-1040.
Hello. I am an artificial intelligent notification bot. The purpose of this call is to make you aware that a recent lawsuit settlement now requires the IRS to settle all old tax debt that any U.S. residents currently have. This means you do not need to pay back your past due taxes, as they are temporarily non-collectable and can be forced into a settlement on your behalf. Using our automated approval technology, you are now able to obtain enrollment information based on your current situation. To use our AI automation and find the program you are approve… [CALL CUTS OUT]
Social Security Administration Scammer
Here’s another example of a robocall pretending to be from the SSA. This one threatens to suspend your Social Security number. But it’s not the SSA — it’s a scammer. Hang up if you get a call like this.
We will be suspending your Social Security Number because we found some suspicious activities on your Social Security. If you want more information about this case, press 1. Thank you.
Interest Rate Reduction Scam
Here the scammer pretends to be offering you a reduction on your interest rate and gives an ultimatum to create urgency. The offer isn’t real — it’s a scammer calling. Hang up if you get a call like this.
Thanks to your good payment history and good credit score, you have been qualified finally for interest rate reduction between 0 to 5%. Several attempts were made to reach you. This is your final courtesy call before we are unable to lower your interest rates. So press 1 now.
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