
SCARS Institute’s Encyclopedia of Scams™ Published Continuously for 25 Years

AN IMPORTANT EMAIL WARNING
ON NOVEMBER 13TH, 2021 THE FBI ISSUES THIS STATEMENT
FBI Statement on Incident Involving Fake Emails – Original statement:
The FBI and CISA are aware of the incident this morning involving fake emails from an @ic.fbi.gov email account. This is an ongoing situation, and we are not able to provide any additional information at this time. The impacted hardware was taken offline quickly upon discovery of the issue. We continue to encourage the public to be cautious of unknown senders and urge you to report suspicious activity to ic3.gov or cisa.gov.
ON NOVEMBER 14TH, 2021 THE FBI ISSUES THIS UPDATE:
The FBI is aware of a software misconfiguration that temporarily allowed an actor to leverage the Law Enforcement Enterprise Portal (LEEP) to send fake emails. LEEP is FBI IT infrastructure used to communicate with our state and local law enforcement partners. While the illegitimate email originated from an FBI operated server, that server was dedicated to pushing notifications for LEEP and was not part of the FBI’s corporate email service. No actor was able to access or compromise any data or PII on the FBI’s network. Once we learned of the incident, we quickly remediated the software vulnerability, warned partners to disregard the fake emails, and confirmed the integrity of our networks.
THE STORY CONTINUES:
Hacker sends spam to 100,000 from FBI email address – The FBI and Cybersecurity and Infrastructure Security Agency said they were aware of the fake emails sent from the FBI account, but declined to share more information.
From NBC NEWS:
By Kevin Collier, NBC News
An apparently malicious hacker sent spam emails from an FBI email server Friday night to at least 100,000 people, an email spam watchdog group has found.
The person’s motives are unknown. The email message was a bizarre, technically incoherent warning that made reference to cybersecurity writer Vinny Troia as well as a cybercriminal group called The Dark Overlord. Troia’s company, Night Lion Security, published research on The Dark Overlord in January.
The hacker signed off as the U.S. Department of Homeland Security’s Cyber Threat Detection and Analysis Group, which hasn’t existed for at least two years.
The FBI routinely warns American companies of cyber threats targeting particular industries, or when they learn of malicious hackers trying an effective new technique. This is believed to be the first known case of a seemingly malicious actor gaining access to one of those systems to send spam to a large number of people.
The incident comes on the heels of a number of high-profile breaches of U.S. government networks in recent months, including a Russia-based attack that compromised at least nine federal agencies, and a Chinese-based hacking campaign so severe that the Cybersecurity and Infrastructure Security Agency had to issue a rare mandate for all government agencies to immediately update their software.
While it’s common for scammers to make it appear that they’re sending an email from someone else’s address, the emails’ metadata made it clear that they were sent from an FBI server, said Alex Grosjean, a researcher at the Spamhaus Project, a European nonprofit that monitors email spam.
The recipients of the emails appear to be the publicly listed administrators of websites listed on the American Registry for Internet Numbers, Grosjean said.
In an updated statement on Sunday, an FBI spokesperson said the hacker had found and exploited a flaw in how an agency messaging system is configured, and that they weren’t able to access FBI files.
“The FBI is aware of a software misconfiguration that temporarily allowed an actor to leverage the Law Enforcement Enterprise Portal (LEEP) to send fake emails. LEEP is FBI IT infrastructure used to communicate with our state and local law enforcement partners,” the emailed statement said.
“No actor was able to access or compromise any data or PII [personally identifiable information] on FBI’s network,” it said.
ADVISORY
While we all believe that this event is now over, it raises significant concerns, especially about what the FBI is not telling us!
If you or anyone you know received any emails from the FBI (FBI.gov) DO NOT CLICK on any links or respond to any actions. Call the FBI about any emails or notices to confirm their authenticity!
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ARTICLE META
Important Information for New Scam Victims
- Please visit www.ScamVictimsSupport.org – a SCARS Website for New Scam Victims & Sextortion Victims
- Enroll in FREE SCARS Scam Survivor’s School now at www.SCARSeducation.org
- Please visit www.ScamPsychology.org – to more fully understand the psychological concepts involved in scams and scam victim recovery
If you are looking for local trauma counselors please visit counseling.AgainstScams.org or join SCARS for our counseling/therapy benefit: membership.AgainstScams.org
If you need to speak with someone now, you can dial 988 or find phone numbers for crisis hotlines all around the world here: www.opencounseling.com/suicide-hotlines
A Note About Labeling!
We often use the term ‘scam victim’ in our articles, but this is a convenience to help those searching for information in search engines like Google. It is just a convenience and has no deeper meaning. If you have come through such an experience, YOU are a Survivor! It was not your fault. You are not alone! Axios!
A Question of Trust
At the SCARS Institute, we invite you to do your own research on the topics we speak about and publish, Our team investigates the subject being discussed, especially when it comes to understanding the scam victims-survivors experience. You can do Google searches but in many cases, you will have to wade through scientific papers and studies. However, remember that biases and perspectives matter and influence the outcome. Regardless, we encourage you to explore these topics as thoroughly as you can for your own awareness.
Statement About Victim Blaming
SCARS Institute articles examine different aspects of the scam victim experience, as well as those who may have been secondary victims. This work focuses on understanding victimization through the science of victimology, including common psychological and behavioral responses. The purpose is to help victims and survivors understand why these crimes occurred, reduce shame and self-blame, strengthen recovery programs and victim opportunities, and lower the risk of future victimization.
At times, these discussions may sound uncomfortable, overwhelming, or may be mistaken for blame. They are not. Scam victims are never blamed. Our goal is to explain the mechanisms of deception and the human responses that scammers exploit, and the processes that occur after the scam ends, so victims can better understand what happened to them and why it felt convincing at the time, and what the path looks like going forward.
Articles that address the psychology, neurology, physiology, and other characteristics of scams and the victim experience recognize that all people share cognitive and emotional traits that can be manipulated under the right conditions. These characteristics are not flaws. They are normal human functions that criminals deliberately exploit. Victims typically have little awareness of these mechanisms while a scam is unfolding and a very limited ability to control them. Awareness often comes only after the harm has occurred.
By explaining these processes, these articles help victims make sense of their experiences, understand common post-scam reactions, and identify ways to protect themselves moving forward. This knowledge supports recovery by replacing confusion and self-blame with clarity, context, and self-compassion.
Additional educational material on these topics is available at ScamPsychology.org – ScamsNOW.com and other SCARS Institute websites.
Psychology Disclaimer:
All articles about psychology and the human brain on this website are for information & education only
The information provided in this article is intended for educational and self-help purposes only and should not be construed as a substitute for professional therapy or counseling.
While any self-help techniques outlined herein may be beneficial for scam victims seeking to recover from their experience and move towards recovery, it is important to consult with a qualified mental health professional before initiating any course of action. Each individual’s experience and needs are unique, and what works for one person may not be suitable for another.
Additionally, any approach may not be appropriate for individuals with certain pre-existing mental health conditions or trauma histories. It is advisable to seek guidance from a licensed therapist or counselor who can provide personalized support, guidance, and treatment tailored to your specific needs.
If you are experiencing significant distress or emotional difficulties related to a scam or other traumatic event, please consult your doctor or mental health provider for appropriate care and support.
Also read our SCARS Institute Statement about Professional Care for Scam Victims – click here to go to our ScamsNOW.com website.








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