SCARS Institute’s Encyclopedia of Scams™ Published Continuously for 25 Years
Getting Help From The FBI
After You Report A Scam To The FBI (United States Federal Bureau of Investigation) via their www.IC3.gov website or by other means to one of their special agents, the FBI provides special Victims Services for you.
FBI Victim Services
FBI Victim Services Overview:
The FBI’s Victim Services Division (VSD) is responsible for ensuring that victims of crimes investigated by the FBI are afforded the opportunity to receive the services and notification as required by federal law and the Attorney General Guidelines on Victim and Witness Assistance. The VSD manages the day-to-day operational aspects of the Victim Assistance Program (VAP) in the 56 FBI field offices across the country as well as the FBI’s international offices. In addition, the VSD is responsible for providing training and information that helps to equip FBI agents and other FBI personnel to work effectively with victims.
FBI Victim Services Mission:
To inform, support, and assist victims in navigating the aftermath of crime and the criminal justice process with dignity and resilience.
FBI Victim Services Vision:
Empowerment, dignity, and justice for every victim and global leadership to meet the evolving needs of victims now and in the future.
The FBI Victim Services VSD Is Directly Responsible For Several Special Programs:
- The Terrorism and Special Jurisdictions Program provides emergency assistance to injured victims and families of victims murdered in terrorist attacks within the U.S. and outside the country and serves as a permanent point-of-contact for terrorism victims within the FBI.
- The Child Pornography Victim Assistance program coordinates assistance and notification services for child victims of pornography and their guardians.
- The Child Victim Services program provides support to child victims and witnesses of federal crimes through investigative forensic interviews and offers indirect support to field victim specialists through consultation with child victim program coordinators. The team is focused on ensuring that any interactions with child victims or witnesses are tailored to the child’s stage of development and minimize any additional trauma to the child.
- The Field Office Victim Assistance program places victim specialists in FBI field offices across the country to personally assist victims of federal crimes investigated by the division or field office where they work.
Victim Notification System:
The FBI partners with the U.S. Attorneys’ Offices and the Federal Bureau of Prisons in the free, automated Victim Notification System (VNS). Available in English and Spanish, VNS is designed to provide victims with information and notifications regarding their cases.
VNS notifications that may be provided can include information about investigative status, criminal charges filed, the outcome of charges, scheduled court proceedings, and the offender’s custody status (e.g., placement in community corrections centers, furlough, release, or death).
To Learn More About The FBI Victim Services CLICK HERE
In addition please read the Rights Of Federal Crime Victims CLICK HERE
Contacting The FBI’s Victim Services Division (VSD):
Postal Address:
FBI Headquarters
935 Pennsylvania Avenue, NW
Washington, D.C. 20535-0001 U.S.A.Phone: +1 (202) 324-3000
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ARTICLE META
Important Information for New Scam Victims
- Please visit www.ScamVictimsSupport.org – a SCARS Website for New Scam Victims & Sextortion Victims
- Enroll in FREE SCARS Scam Survivor’s School now at www.SCARSeducation.org
- Please visit www.ScamPsychology.org – to more fully understand the psychological concepts involved in scams and scam victim recovery
If you are looking for local trauma counselors please visit counseling.AgainstScams.org or join SCARS for our counseling/therapy benefit: membership.AgainstScams.org
If you need to speak with someone now, you can dial 988 or find phone numbers for crisis hotlines all around the world here: www.opencounseling.com/suicide-hotlines
A Note About Labeling!
We often use the term ‘scam victim’ in our articles, but this is a convenience to help those searching for information in search engines like Google. It is just a convenience and has no deeper meaning. If you have come through such an experience, YOU are a Survivor! It was not your fault. You are not alone! Axios!
A Question of Trust
At the SCARS Institute, we invite you to do your own research on the topics we speak about and publish, Our team investigates the subject being discussed, especially when it comes to understanding the scam victims-survivors experience. You can do Google searches but in many cases, you will have to wade through scientific papers and studies. However, remember that biases and perspectives matter and influence the outcome. Regardless, we encourage you to explore these topics as thoroughly as you can for your own awareness.
Statement About Victim Blaming
SCARS Institute articles examine different aspects of the scam victim experience, as well as those who may have been secondary victims. This work focuses on understanding victimization through the science of victimology, including common psychological and behavioral responses. The purpose is to help victims and survivors understand why these crimes occurred, reduce shame and self-blame, strengthen recovery programs and victim opportunities, and lower the risk of future victimization.
At times, these discussions may sound uncomfortable, overwhelming, or may be mistaken for blame. They are not. Scam victims are never blamed. Our goal is to explain the mechanisms of deception and the human responses that scammers exploit, and the processes that occur after the scam ends, so victims can better understand what happened to them and why it felt convincing at the time, and what the path looks like going forward.
Articles that address the psychology, neurology, physiology, and other characteristics of scams and the victim experience recognize that all people share cognitive and emotional traits that can be manipulated under the right conditions. These characteristics are not flaws. They are normal human functions that criminals deliberately exploit. Victims typically have little awareness of these mechanisms while a scam is unfolding and a very limited ability to control them. Awareness often comes only after the harm has occurred.
By explaining these processes, these articles help victims make sense of their experiences, understand common post-scam reactions, and identify ways to protect themselves moving forward. This knowledge supports recovery by replacing confusion and self-blame with clarity, context, and self-compassion.
Additional educational material on these topics is available at ScamPsychology.org – ScamsNOW.com and other SCARS Institute websites.
Psychology Disclaimer:
All articles about psychology and the human brain on this website are for information & education only
The information provided in this article is intended for educational and self-help purposes only and should not be construed as a substitute for professional therapy or counseling.
While any self-help techniques outlined herein may be beneficial for scam victims seeking to recover from their experience and move towards recovery, it is important to consult with a qualified mental health professional before initiating any course of action. Each individual’s experience and needs are unique, and what works for one person may not be suitable for another.
Additionally, any approach may not be appropriate for individuals with certain pre-existing mental health conditions or trauma histories. It is advisable to seek guidance from a licensed therapist or counselor who can provide personalized support, guidance, and treatment tailored to your specific needs.
If you are experiencing significant distress or emotional difficulties related to a scam or other traumatic event, please consult your doctor or mental health provider for appropriate care and support.
Also read our SCARS Institute Statement about Professional Care for Scam Victims – click here to go to our ScamsNOW.com website.
I AM LOOKING TO FIND OUT IF MR JONES.CALDWELL IS A SCAMER. I BEEN TALKING TO HIM FOR 3 YEARS.
PLEASE CAN SOMEBODY HELP ME
Are you aware that there are over one billion fake identities online? How can a name only help anyone determine if someone is a scammer?
How much money has he asked for? Have you ever met him in person? Is he in the military, an engineer, or another profession? Was he supposed to visit you and at the last minute did not?
You have to learn how to avoid scammers. And that includes how to provide information so others can help you.
If you reply with more information we can help.