Fake Passport Services
A little-known but highly organized online possibly-criminal industry is quietly profiting from misleading passport renewal websites that target people searching for help with routine government services.
These sites are designed to appear official and rank prominently in Google search results for phrases such as “renew my passport.” In many cases, they appear above the legitimate U.S. Department of State website, despite offering no services beyond what is already available for free or at standard cost through official government channels. The U.S. Department of State has offered a reliable and efficient online passport renewal system for years, making third-party intermediaries unnecessary for most applicants.
The business model behind these sites relies on deception rather than value. They closely mimic the look and language of government pages, creating the impression that users are interacting with an official service. Once engaged, applicants are charged fees that significantly exceed the actual passport renewal cost.
One particularly concerning tactic involves splitting the charges into two stages. Users initially pay a fee that appears reasonable and consistent with expected government costs. Later in the process, they are prompted to pay a second fee to “submit” the application to the Department of State. This structure obscures the true total cost until the user is already invested in the process.
These operations often remain within the margins of legality by issuing refunds to individuals who recognize the deception and request one before completion. This practice helps them avoid regulatory scrutiny while continuing to profit from users who do not realize what has occurred.
Given the scale, sophistication, and search visibility of these websites, it is difficult to believe that major search engines are unaware of the issue. The continued prominence of misleading passport renewal sites raises serious questions about platform responsibility and consumer protection.
This practice is unlikely to be limited to U.S. passports alone. Similar tactics may be used for other government services and in other countries, wherever public demand intersects with complex administrative processes.
The broader lesson is clear. There is an active, well-funded industry dedicated to exploiting trust and confusion online. Consumers should approach searches for government services with caution and verify that they are using official agency websites before providing personal information or payment.
Prof. Tim McGuinness, Ph.D.
December 2025
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At the SCARS Institute, we invite you to do your own research on the topics we speak about and publish, Our team investigates the subject being discussed, especially when it comes to understanding the scam victims-survivors experience. You can do Google searches but in many cases, you will have to wade through scientific papers and studies. However, remember that biases and perspectives matter and influence the outcome. Regardless, we encourage you to explore these topics as thoroughly as you can for your own awareness.
Statement About Victim Blaming
SCARS Institute articles examine different aspects of the scam victim experience, as well as those who may have been secondary victims. This work focuses on understanding victimization through the science of victimology, including common psychological and behavioral responses. The purpose is to help victims and survivors understand why these crimes occurred, reduce shame and self-blame, strengthen recovery programs and victim opportunities, and lower the risk of future victimization.
At times, these discussions may sound uncomfortable, overwhelming, or may be mistaken for blame. They are not. Scam victims are never blamed. Our goal is to explain the mechanisms of deception and the human responses that scammers exploit, and the processes that occur after the scam ends, so victims can better understand what happened to them and why it felt convincing at the time, and what the path looks like going forward.
Articles that address the psychology, neurology, physiology, and other characteristics of scams and the victim experience recognize that all people share cognitive and emotional traits that can be manipulated under the right conditions. These characteristics are not flaws. They are normal human functions that criminals deliberately exploit. Victims typically have little awareness of these mechanisms while a scam is unfolding and a very limited ability to control them. Awareness often comes only after the harm has occurred.
By explaining these processes, these articles help victims make sense of their experiences, understand common post-scam reactions, and identify ways to protect themselves moving forward. This knowledge supports recovery by replacing confusion and self-blame with clarity, context, and self-compassion.
Additional educational material on these topics is available at ScamPsychology.org – ScamsNOW.com and other SCARS Institute websites.
Psychology Disclaimer:
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The information provided in this article is intended for educational and self-help purposes only and should not be construed as a substitute for professional therapy or counseling.
While any self-help techniques outlined herein may be beneficial for scam victims seeking to recover from their experience and move towards recovery, it is important to consult with a qualified mental health professional before initiating any course of action. Each individual’s experience and needs are unique, and what works for one person may not be suitable for another.
Additionally, any approach may not be appropriate for individuals with certain pre-existing mental health conditions or trauma histories. It is advisable to seek guidance from a licensed therapist or counselor who can provide personalized support, guidance, and treatment tailored to your specific needs.
If you are experiencing significant distress or emotional difficulties related to a scam or other traumatic event, please consult your doctor or mental health provider for appropriate care and support.
Also read our SCARS Institute Statement about Professional Care for Scam Victims – click here to go to our ScamsNOW.com website.





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