Scam FAQ: How To Avoid DHL / UPS Fraud

  • Beware of individuals using the DHL or UPS logo in any email communication.
  • Be suspicious when payment is requested by money transfer before the goods will be delivered.
  • Remember that DHL and UPS do not generally get involved in directly collecting payment from customers.
  • Fees associated with DHL or UPS transactions are only for shipping costs and never for other costs associated with online transactions.
  • Contact DHL or UPS to confirm the authenticity of email communications received.