SCARS™ Anti-Scam FAQ: Netflix Scam

 
The popular streaming service is the target of an email phishing scam featuring the subject line “payment declined,” which may get your attention if you are a subscriber. The email wants you to click on a link to update your credit card information.
 
If you see this don’t click on the link because it can be dangerous malware. Visit your Netflix account by typing the address in yourself to check your account as a safer means of verifying your account status.
 
The Federal Trade Commission (FTC) issued a warning to consumers about emails being sent requesting updated payment info.
 
Netflix has stated that customers can get more info to protect themselves against phishing scams and other malicious activity at netflix.com/security or by contacting its customer service department directly.
 
The FTC also said consumers can report phishing scams at ftccomplaintassistant.gov or by forwarding them to the agency’s spam@uce.gov address and to reportphishing@apwg.org, which is used by the Anti-Phishing Working Group, a coalition of internet service providers, security vendors, financial institutions, and law enforcement agencies. In addition, the FTC recommends alerting Netflix, by forwarding the message to phishing@netflix.com.