
SCARS Institute’s Encyclopedia of Scams™ Published Continuously for 25 Years

Scam Victim Sets Precident: Victims Can Sue Banks For Failing To Stop Scams!
Fraud Victim Wins Right To Sue Their Bank!
Should a bank be held accountable for failing to warn a customer about a fraud scheme?
️A Canadian fraud victim wins the right to sue and to hold a bank accountable for failure to warn about a fraud scheme.
In 2018, Li Zheng sent $69,000 to an unknown individual in Hong Kong, according to court documents filed in support of her lawsuit.
According to Yahoo News Li Zheng maintained she had received a call from someone claiming to be with the Chinese Consulate and was told she was accused of being involved in a money laundering case and was being sought internationally unless she sent money from the Bank of China.
The fraudster told Li Zheng that she had two choices: fly back to China to be held in jail or transfer the funds and the money would be returned to her after the investigation. Li Zheng transferred the money and says she did so with the help of the Bank of China.
Li Zheng claimed that the bank knew about a prevailing fraud of this type targeting people like her and failed to warn her (an allegation that has not yet been proven in court.)
The bank applied for a summary dismissal claiming there was no genuine issue to be tried and won.
The decision was appealed to Canada’s British Columbian Supreme Court which ruled that if the bank did have knowledge of a prevailing fraud and didn’t tell Li Zheng, the omission could form a genuine basis for trial but upheld the dismissal, saying the claim was still bound to fail because of the bank’s “exclusion of liability” clause.
The case made its way to the Court of Appeal which ruled that whether the bank knew of such a fraud and failed to warn Li Zheng represented a genuine issue to be tried. The judge further stated the Bank of China did not provide evidence proving it didn’t know of a similar fraud affecting other people like Zheng or that it warned her.
Li Zheng is now able to proceed with her claim.
This can have a profound impact on the U.S., Australia, and the United Kingdom, which often look at each other’s rulings. This can be a great thing for scam victims, in that it does not just mean recovery of their losses but potentially also punitive damages that can be many times the size of the actual loss.
We expect to see significant changes in banking as this filters through the banking system. But victims will also need to get busy since the limitation for such actions is often just 4 years!
SCARS will continue to monitor this case and advise you of related information.
Court Filing in the case of Li Zheng vs the Bank of China in Canada
[pdf-embedder url=”https://romancescamsnow.com/wp-content/uploads/2023/02/British-Columbia-Bank-of-China-law-suit.pdf” title=”Court Filing in the case of Li Zheng vs the Bank of China in Canada”]
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Important Information for New Scam Victims
- Please visit www.ScamVictimsSupport.org – a SCARS Website for New Scam Victims & Sextortion Victims
- Enroll in FREE SCARS Scam Survivor’s School now at www.SCARSeducation.org
- Please visit www.ScamPsychology.org – to more fully understand the psychological concepts involved in scams and scam victim recovery
If you are looking for local trauma counselors please visit counseling.AgainstScams.org or join SCARS for our counseling/therapy benefit: membership.AgainstScams.org
If you need to speak with someone now, you can dial 988 or find phone numbers for crisis hotlines all around the world here: www.opencounseling.com/suicide-hotlines
A Note About Labeling!
We often use the term ‘scam victim’ in our articles, but this is a convenience to help those searching for information in search engines like Google. It is just a convenience and has no deeper meaning. If you have come through such an experience, YOU are a Survivor! It was not your fault. You are not alone! Axios!
A Question of Trust
At the SCARS Institute, we invite you to do your own research on the topics we speak about and publish, Our team investigates the subject being discussed, especially when it comes to understanding the scam victims-survivors experience. You can do Google searches but in many cases, you will have to wade through scientific papers and studies. However, remember that biases and perspectives matter and influence the outcome. Regardless, we encourage you to explore these topics as thoroughly as you can for your own awareness.
Statement About Victim Blaming
SCARS Institute articles examine different aspects of the scam victim experience, as well as those who may have been secondary victims. This work focuses on understanding victimization through the science of victimology, including common psychological and behavioral responses. The purpose is to help victims and survivors understand why these crimes occurred, reduce shame and self-blame, strengthen recovery programs and victim opportunities, and lower the risk of future victimization.
At times, these discussions may sound uncomfortable, overwhelming, or may be mistaken for blame. They are not. Scam victims are never blamed. Our goal is to explain the mechanisms of deception and the human responses that scammers exploit, and the processes that occur after the scam ends, so victims can better understand what happened to them and why it felt convincing at the time, and what the path looks like going forward.
Articles that address the psychology, neurology, physiology, and other characteristics of scams and the victim experience recognize that all people share cognitive and emotional traits that can be manipulated under the right conditions. These characteristics are not flaws. They are normal human functions that criminals deliberately exploit. Victims typically have little awareness of these mechanisms while a scam is unfolding and a very limited ability to control them. Awareness often comes only after the harm has occurred.
By explaining these processes, these articles help victims make sense of their experiences, understand common post-scam reactions, and identify ways to protect themselves moving forward. This knowledge supports recovery by replacing confusion and self-blame with clarity, context, and self-compassion.
Additional educational material on these topics is available at ScamPsychology.org – ScamsNOW.com and other SCARS Institute websites.
Psychology Disclaimer:
All articles about psychology and the human brain on this website are for information & education only
The information provided in this article is intended for educational and self-help purposes only and should not be construed as a substitute for professional therapy or counseling.
While any self-help techniques outlined herein may be beneficial for scam victims seeking to recover from their experience and move towards recovery, it is important to consult with a qualified mental health professional before initiating any course of action. Each individual’s experience and needs are unique, and what works for one person may not be suitable for another.
Additionally, any approach may not be appropriate for individuals with certain pre-existing mental health conditions or trauma histories. It is advisable to seek guidance from a licensed therapist or counselor who can provide personalized support, guidance, and treatment tailored to your specific needs.
If you are experiencing significant distress or emotional difficulties related to a scam or other traumatic event, please consult your doctor or mental health provider for appropriate care and support.
Also read our SCARS Institute Statement about Professional Care for Scam Victims – click here to go to our ScamsNOW.com website.








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