
SCARS Institute’s Encyclopedia of Scams™ Published Continuously for 25 Years

Loyalty Points Scam Are An Easy Way To Target Programs From Popular Businesses To Reward Their Customers For Their Spending
How The Loyalty Points Scam Works
One common Loyalty Points Scam involves sending customers emails or text messages that claim their loyalty points are about to expire. The emails or text messages will often include a link to a fake website that looks like a real loyalty program website.
If the customer clicks on the link with a Loyalty Points Scam, they will be asked to enter their login information. Once the customer enters their login information, the scammers will be able to access their account and steal their loyalty points.
Another common variation of the Loyalty Points Scam involves calling customers and pretending to be from the loyalty program company. The caller will often say that the customer has won a prize or that there is a problem with their account.
The caller will then ask the customer for their personal information, such as their name, address, and credit card number. Once the customer provides this information, the scammers will use it to steal their identity or commit fraud.
Examples of how the Loyalty Points Scam works:
- The Loyalty Points Scammer may send an email or text message that looks like it is from the loyalty program company. The email or text message may say that the customer has won a prize or that their loyalty points are about to expire. The email or text message will often include a link to a fake website that looks like the real loyalty program website.
- The Loyalty Points Scammer may call the customer and pretend to be from the loyalty program company. The caller may say that the customer has won a prize or that there is a problem with their account. The caller will then ask the customer for their personal information, such as their name, address, and credit card number.
- The Loyalty Points Scammer may create a fake website that looks like the real loyalty program website. The fake website will often have a login page that looks like the real login page. If the customer enters their login information on the fake website, the scammers will be able to access their account and steal their loyalty points.
- The Loyalty Points Scammer may create a fake app that looks like the real loyalty program app. The fake app will often ask for the customer’s login information or personal information. If the customer provides this information, the scammers will be able to steal their loyalty points.
Watch Out – Red Flags of Loyalty Points Scam:
- The email or text message may be poorly written or contain grammatical errors.
- The email or text message may ask for personal information that is not relevant to the loyalty program.
- The email or text message may include a link to a website that has a different URL than the real loyalty program website.
- The caller may be pushy or demanding.
- The caller may ask for your personal information over the phone.
- The caller may ask you to make a payment or transfer money.
Loyalty Points Scam Tips
Here are some tips to help you avoid falling victim to a loyalty points scam:
- Never click on links in emails or text messages from unknown senders.
- Be wary of calls from people claiming to be from a loyalty program company.
- Never give out your personal information, such as your login information or credit card number, to someone you don’t know.
- Check the website address carefully before entering your login information.
- If you think you may have been scammed, contact the loyalty program company immediately.
By following these Loyalty Points Scam tips, you can help protect yourself from falling victim to a loyalty points scam.
Keep In Mind
Here are some additional things to keep in mind to protect yourself from loyalty points scam:
- Only log in to your loyalty program account from a trusted device and internet connection.
- Keep your password for your loyalty program account strong and unique.
- Change your password regularly.
- Be aware of the signs of a scam, such as urgent requests for personal information or threats of account closure.
If you receive an email, text message, or phone call that you think may be a loyalty points scam, do not click on any links, give out any personal information, or make any payments. Instead, contact the loyalty program company directly to verify the authenticity of the communication.
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