--- title: "Money Back From MoneyGram? [Updated]" canonical: https://romancescamsnow.com/rsn-special-report-money-back-from-moneygram/ type: post author: "SCARS Institute Editorial Team" published: 2018-11-08 modified: 2023-06-21 categories: ["♦ MONEY RECOVERY", "2018", "Government Programs & Projects", "Money Recovery", "Special Reports", "♦ GOVERNMENT POLICY LAWS & REGULATION"] summary: "" organization: "SCARS Institute - Encyclopedia of Scans - World's #1 Anti-Scam Website - Romance Scams NOW" organization_url: https://romancescamsnow.com/ llms: https://romancescamsnow.com/llms.txt --- # Money Back From MoneyGram? [Updated] # Announcing The Money Back From Program MoneyGram ## An FTC MoneyGram Remission Program ### Money Recovery - A SCARS Special Report ## Money Back From MoneyGram? This article is from 2018 about the MoneyGram Remission program ### Please see our more recent articles for up-to-date information about MoneyGram refunds: - [U.S. FTC MoneyGram Refund Program Opens To Take Claims](https://romancescamsnow.com/dating-scams/u-s-ftc-moneygram-refund-program-opens-to-take-claims/) - [MoneyGram Refund Program Finally Starts Up After 4 Years Of Waiting!](https://romancescamsnow.com/dating-scams/moneygram-refund-program-finally-starts-up-after-4-years-of-waiting/) ## The Federal Trade Commission Announced A Settlement With MoneyGram For $125 million! > November 8, 2018 > by Karen Dodge > Staff Attorney, Midwest Region, FTC > We’ve all known for a long time that scammers ask people to pay by wiring money. Money wiring companies like MoneyGram and Western Union have also known that scammers have people wire money using their services. In fact, the FTC has sued both companies – which have paid a lot of money to settle those charges – over exactly that issue. When the FTC settled with those companies (MoneyGram in 2009, Western Union in 2017), they also agreed to make changes to protect people from fraud. Except MoneyGram didn’t actually take some of those important steps. > That’s why the FTC and the Department of Justice (DOJ) just announced **[a new settlement with MoneyGram](https://www.ftc.gov/news-events/press-releases/2018/11/moneygram-agrees-pay-125-million-settle-allegations-company)** for **$125 million**. That money will eventually go back to people who wired – and lost – money to a scammer through MoneyGram starting in 2013. (There will be a date range for eligible refund requests. Exact dates will follow.) > Here’s the story: in 2009, MoneyGram had promised to vet the agents they were hiring, train them to spot fraud, monitor them to watch for fraud-related money transfers, take action if they saw an agent who didn’t try to reduce fraud, and also record fraud complaints and share them with the FTC. > But the FTC’s investigation showed that MoneyGram hadn’t adequately done those things – especially in their large chain outlets. And MoneyGram’s system that should have helped spot and stop fraudsters operating in plain sight? It basically didn’t work for a year and a half, letting millions of dollars in fraud-related transfers go through. > Now, MoneyGram has to put in place more protections that address all the ways it did not follow the order last time. And pay that $125 million to DOJ, which will work with the FTC to set up a refund program to get it back to people. > What should you do to get a refund? Right now, nothing. It might take several months for the refund process to even start. When it does, it will be free to request a refund. And we’ll tell you here and at [ftc.gov/MoneyGram](http://ftc.gov/MoneyGram) what happens next. ## References: - [MoneyGram Refund Program Overview](https://www.ftc.gov/enforcement/cases-proceedings/refunds/moneygram-refunds) » - [FTC filing addressing violations of the 2009 order, the FTC alleges that MoneyGram failed to implement](https://www.ftc.gov/system/files/documents/cases/moneygram_unopposed_motion_11-8-18.pdf) the comprehensive [fraud prevention program mandated by the 2009 order](https://www.ftc.gov/news-events/press-releases/2009/10/moneygram-pay-18-million-settle-ftc-charges-it-allowed-its-money) » - [MoneyGram also violated a separate 2012 deferred prosecution agreement with the Department of Justice](https://www.justice.gov/opa/pr/moneygram-international-inc-agrees-extend-deferred-prosecution-agreement-forfeits-125-million) » - [MoneyGram failed to implement](https://www.ftc.gov/system/files/documents/cases/moneygram_unopposed_motion_11-8-18.pdf) the comprehensive [fraud prevention program mandated by the 2009 order](https://www.ftc.gov/news-events/press-releases/2009/10/moneygram-pay-18-million-settle-ftc-charges-it-allowed-its-money) » ## More Information - Using Money Transfer Services » - The Federal Trade Commission works to promote competition, and [protect and educate consumers](https://www.ftc.gov/about-ftc/bureaus-offices/bureau-consumer-protection) »