---
title: "HOW RSN PROVIDES SUPPORT"
canonical: https://romancescamsnow.com/how-rsn-provides-support/
type: post
author: "SCARS Institute Editorial Team"
published: 2017-06-06
modified: 2022-03-24
categories: ["Editorial & Commentary", "SCAMS FRAUD & CYBERCRIME TYPES"]
summary: "HOW WE PROVIDE SUPPORT PHONE SUPPORT Please be advised that Romance Scams Now does not provide phone based support. Our business phones are for that purpose only. We provide support by email, via Facebook, and our website. But with nearly…"
organization: "SCARS Institute - Encyclopedia of Scans - World's #1 Anti-Scam Website - Romance Scams NOW"
organization_url: https://romancescamsnow.com/
llms: https://romancescamsnow.com/llms.txt
---

# HOW RSN PROVIDES SUPPORT

# HOW WE PROVIDE SUPPORT

## PHONE SUPPORT

Please be advised that Romance Scams Now does not provide phone based support. Our business phones are for that purpose only. We provide support by [email](mailto://info@RomanceScamsNow.com), via [Facebook](https://business.facebook.com/onlineromancefraud/), and our [website](http://www.RomanceScamsNow.com). But with nearly a thousand contacts a day, our staffing level does not allow us to provide phone support also and we make that clear. We are sorry, but unfortunately we can not return calls.

## DO CONTACT US BY EMAIL OR MESSAGES

You can contact us on [our Main Facebook page](https://business.facebook.com/onlineromancefraud/) or by email to [info@RomanceScamsNow.com](mailto:info@RomanceScamsNow.com)

## OUR SUPPORT GROUPS

If you would like to [contact us](mailto://info@RomanceScamsNow.com) about joining one of our [Facebook-based support groups](https://business.facebook.com/onlineromancefraud/) - we can help you. Or you are welcome to contact us by [email](mailto://info@RomanceScamsNow.com), or comment on our [website](https://www.romancescamsnow.com/how-to-report-scammers-fraudsters/report-scammers-here/).

## REMEMBER THIS

But please understand these things:

- **All scammers must be reported** through the SCARS Anti-Scam Data Reporting Network on websites [like this one](https://www.romancescamsnow.com/how-to-report-scammers-fraudsters/report-scammers-here/) or on [www.Anyscam.com](http://www.Anyscam.com) - NOT by messages, comments or email.
- **No one can recover your money.** Anyone that says they can is a scammer. While we have recovered money for victims, this is a VERY rare occurrence and we NEVER say we can. Realistically, only law enforcement can recover your money, and even then the circumstances have to be right to permit that. If you sent your money through a bank or money transfer service AND it has not been picked up, the bank or money transfer service can revoke it - contact them directly to see if it has been picked up or completed, and what options remain.
- **If you are considering taking your life** - please immediately call your local or national suicide support hotline. You can find international hotline providers here: [http://www.iasp.info/resources/Crisis_Centres/](http://www.iasp.info/resources/Crisis_Centres/) or in the United States call **1-800-273-8255** [http://www.spsamerica.org/](http://www.spsamerica.org/)
- **If you are being threatened by a scammer** - remember, scammers are liars. They use threats and intimidation to try to get you to send money. Scammers are also very short of time. They do not have time to waste on unpaying victims. Just [report them](https://www.romancescamsnow.com/how-to-report-scammers-fraudsters/report-scammers-here/), block them and move on.

Scams are terrible, traumatic events in your life. You were not thinking clearly before, so take a deep breath and start now. We are [here to help](https://business.facebook.com/onlineromancefraud/), but our employees can only do what they can do. But we will do all that we can.

**RSN Team**
**Miami (Doral) Florida USA**